The Virgin Media network does not cover all of the UK — please use our postcode checker here to check availability. You can find more details on the early disconnection fee and process by visiting the Legal Stuff section of the website here. For the full terms and conditions please click here. You may choose to receive a paper bill instead. If you choose a paper bill, we may charge you an additional amount for this service, which we will tell you about when you request the change.
Payment may be required in advance. Your first Virgin Media bill includes the charge for the month you join Virgin Media from the day you join , plus one month in advance.
Calls may be monitored. Further terms and conditions apply. See sections below for more Legal Stuff. See terms and conditions. Virgin Media Equipment remains property of Virgin Media. SIM: Separate contracts and terms and conditions apply to your broadband and mobile services. Weather: Satellite and aerial signals can be affected by extreme weather. See virginmedia.
For details about how much it costs to call our team from a Virgin Media home phone, visit virginmedia. Call costs from other networks and mobiles vary. Virgin Media QuickStart: Only available for broadband to properties that are currently serviceable and have had Virgin Media services previously.
Virgin Phone installation will take longer. Virgin Mobile customers: the app will work on a device where a Virgin Mobile SIM is present and setup has been completed. Virgin Fibre customers: the app will work on a device where setup has been completed using My Virgin Media account details.
Virgin Fibre customers can use the Connect app on up to 7 devices at any one time and benefit from Virgin Media's WiFi hotspots whilst out and about. For setup: Mobile data connection required for Virgin Mobile customers. Internet mobile data or WiFi connection required for Virgin Fibre customers. UK only. Experience varies by location and number of users. Terms and conditions apply. For more information about when legal remedies are available to you visit Citizens Advice.
Includes O2 mobile SIM with unlimited minutes, texts and data. See o2. If you cancel your service during your minimum term an early disconnection fee may apply. If you upgrade any part of the service, standard pricing will apply to that upgrade but we will discuss this with you at the time. Virgin Media may withdraw or amend the pricing if you change any part of your package. This offer maybe withdrawn at any time and cannot be used in conjunction with any other offer unless stated by Virgin Media.
If you cancel your service during your minimum term an early disconnection fee will apply. Downgrading a service in your bundle may result in loss of bundle discount. If you upgrade any aspect of the service, standard pricing will apply to that upgrade. Virgin Media reserves the right to withdraw or amend the pricing if you change any part of your package. Virgin Media reserves the right to withdraw this offer at any time.
Offer may not be used in conjunction with any other offer unless stated by Virgin Media. Premium add-ons such as Sky Sports are available at extra monthly cost. Bigger Volt bundle : New customers only. Bigger bundle : New customers only. Premium add-ons such as Sky Cinema are available at extra monthly cost. Big bundle : New customers only. Minimum term applies to your broadband service, check basket for details. Average download speed Mbps and Talk Weekends.
Average download speed Mbps and Talk More Weekends. M50 Fibre Broadband : New customers only. M50 Fibre Broadband average download speed 54Mbps. M Fibre Broadband : New customers only. M Fibre Broadband average download speed Mbps. Average download speed Mbps. New customers only. Gig1 Fibre Broadband average download speed Mbps. Subject to 18 month minimum term.
Prices may increase at any time during the contract. This price is on top of your existing Virgin Media cable services monthly subscription cost. Service usually upgraded in 48 hours, but in the case of exceptional services may take up to five working days. TV channels: Channel line-ups are subject to regional variations. TV packs currently exclude some Teletext services. ITV HD is subject to regional variation.
Number of inclusive HD channels depends on package. Maximum 5 compatible devices per account can watch TV, and only 2 devices can stream at any one time. Only one Sky service can be streamed at a time. Other content restrictions apply. Sky Sports apps: Only available via the Sky Sports website or apps for selected iOS and Android mobiles and tablets to customers who subscribe to these channels.
Maximum 6 devices. Only available on iOS 11 and above, and Android 5. Selected content may not be available to view. Separate terms and conditions apply to the Sky Sports apps and websites.
Purchases must be made on the website or TV box. View content on up to 5 registered devices. Max 2 devices can stream content simultaneously. Stream and download in UK only. Box-to-box streaming: Powerline may be required to connect TV boxes to home network, subject to your household electrics supporting the required network speed. Once rented, content available for 48 hours. All rights reserved.
We may share this information with third parties in an aggregated form. This will not personally identify you. This aggregated data may be used by those third parties for marketing purposes.
Not all services and apps are available via Search. Search will only bookmark content available on TiVo platform. Netflix: Netflix subscription required at extra cost. Amazon Prime Video: Amazon Prime subscription required. Offers require you to pay by Direct Debit and use eBilling. M Fibre Broadband: New customers only. M Fibre Broadband: Minimum term applies to your broadband service, check basket for details.
Speeds refer to download speeds unless stated otherwise. External factors may impact speed. Our ultrafast speeds are Mbps and above.
Home environment, device limitations, number of users and time of day may affect WiFi performance. Acceptable use policy applies. UK's fastest widely available broadband : Virgin Media M Fibre Broadband avg Mbps vs widely available provider download speeds, for verification see virginmedia.
Gig1 Fibre Broadband avg 1,Mbps is available in selected areas. Terms apply. Unlimited broadband : No traffic management and no monthly data usage cap. External factors can affect speed. Available to Virgin Fibre customers on max 7 registered devices.
WiFi connection required. Web Safe will automatically be turned on for customers joining Virgin Media after 16 May Users can change their settings at any time in My Virgin Media. Web Safe is not automatically turned on for customers joining before this date. Web Safe does not block all unsafe or inappropriate online content and is intended only to assist parents with keeping their family safe online.
Virgin Media accepts no responsibility for personal online activity. WiFi on the London Underground : Activation required. WiFi services available in station only. Virgin Mobile customers: the app will work in a device where a Virgin Mobile SIM is present and setup has been completed. Plus it will work with Hub 4 very soon. It is not always possible to guarantee that we will be able to offer this app on every device, platform and operating system version or variant.
Gig1 Availability : Available in selected areas only — use our postcode checker to see if available in your area yet. Only available to customers on M50 broadband and above. Customers will receive enhanced firmware features for their Hub version 3 and 4 older Hubs will need to be upgraded at no extra cost and initially one WiFi pod. A second and third WiFi pod is only available to customers following assessment of the WiFi performance inside the registered account address.
Customer will be required to call into our Fault Centres and Virgin Media agent will complete assessment remotely. Delivery dates are subject to availability and could take over 30 days in busy periods.
All equipment remains the property of Virgin Media. It must be returned to us upon request or a charge may apply, please see price guide here. This Legal Stuff applies as a separate contract in addition to your existing broadband agreement with us under our terms and conditions, which can be found here.
Promotion can be withdrawn at any time and is subject to stock availability. Further Legal Stuff applies — see virginmedia. What information will be collected as part of the Intelligent WiFi Plus service? We need to use information about the WiFi pods connected to your Hub and your connectivity experience for example slow WiFi speeds or signal drop outs so we can best manage your service.
We use this and personal information related to the service in accordance with our privacy policy, a copy of which can be found here. Reliability : December - December For more details, see our broadband speeds. Talk Weekends: Zero-rated tariff applies to the first hour of direct-dialled local and national geographic voice calls only numbers beginning 01, 02 and 03 , Virgin Mobile numbers and numbers starting within the weekend all day Saturday and Sunday periods.
Excludes indirect access, dial-up internet, , other non-geographic numbers, personal numbering, and paging charge-bands. Re-dial before 60 minutes to avoid call charges.
Calls over 60 minutes will be charged at standard rates, except for calls to mobiles which will be charged at 5p a minute. Charges apply outside of inclusive minutes. Fair usage policy applies.
Inclusive numbers subject to limit of minutes or calls per rolling 30 day period. Talk More Weekends: Zero-rated tariff applies to the first hour of direct-dialled local and national geographic voice calls only numbers beginning 01, 02 and 03 , UK mobile numbers, and numbers starting within the weekend all day Saturday and Sunday periods. Excludes indirect access, dial-up internet, other non-geographic numbers, personal numbering, and paging charge-bands. Shilpa Medicare investors eye Laurus-like returns, but past capex yet to fire.
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